okbets Privacy Policy

1 Introduction

This Privacy Policy describes how okbets ("we," "us," or "the Platform") collects, uses, stores, and protects the personal information of registered players and visitors. It applies to all interactions with the okbets platform at okbets.vu, including the mobile application and any related services.

By registering an account with okbets, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal information as described here. This policy should be read alongside the okbets Terms and Conditions.

We may update this policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of the Platform after any update constitutes acceptance of the revised policy.

2 Information We Collect

okbets collects personal information in several ways — through the registration process, through your use of the Platform, and through identity verification requirements. The main categories of information we collect are:

Registration Information

• Full name as it appears on a valid Philippine government-issued ID.
• Date of birth (used to verify that you meet the 21+ age requirement).
• Email address and mobile number used to create and access your account.
• Username and password (passwords are stored in hashed form and are never visible to staff).

Identity Verification (KYC)

• Scanned or photographed copies of a valid Philippine government-issued ID (e.g., national ID, driver's license, passport).
• A selfie or proof-of-identity image as required during the verification process.
• Address information, which may be requested to confirm your location in the Philippines.

Financial and Transaction Data

• Deposit and withdrawal records, including amounts in PHP, dates, and payment channels used.
• Your nominated Philippine bank account or e-wallet details for processing withdrawals.
• Betting and gaming history, including games played, amounts wagered, and outcomes.

Technical and Usage Data

• IP address, device type, operating system, and browser or app version.
• Session logs, pages visited, and features accessed within the Platform.
• Cookies and similar tracking technologies (see Section 7 for details).

3 How We Use Your Information

The personal information we collect is used for the following purposes:

We do not use your personal data to make automated decisions that significantly affect you without human oversight. Bet settlement and account balance calculations are automated system processes, not decisions about your identity or rights.

4 How We Share Your Information

okbets does not sell or rent your personal information to third parties for marketing purposes. We share your data only in the following limited circumstances:

Service Providers

We work with third-party providers who support the operation of the Platform — including payment processors, KYC verification services, and game software providers. These providers are given access only to the data they need to perform their specific function, and they are contractually required to handle that data securely and not use it for any other purpose.

Legal and Regulatory Requirements

okbets may disclose your personal information when required to do so by applicable law, court order, or lawful request from a government authority. This includes obligations under anti-money laundering regulations that require us to report certain transaction activity.

Business Transfers

In the event of a merger, acquisition, or transfer of assets, your data may be transferred as part of that transaction. We will notify registered players if this occurs and if it affects how your data is handled.

5 Data Security

We take the security of your personal data seriously. okbets uses the following measures to protect your information:

• SSL/TLS encryption on all connections between your device and the Platform, ensuring your data is protected in transit.
• Hashed password storage — your password is never stored in plain text and cannot be read by okbets staff.
• OTP-based login verification adds an additional authentication step when accessing your account.
• Access controls that restrict internal access to personal data to staff who require it for legitimate operational purposes.
• Regular security reviews of the Platform's infrastructure and access policies.

While we apply industry-standard security measures, no online system is entirely risk-free. You are responsible for maintaining the confidentiality of your own login credentials. If you suspect your account has been accessed without your authorization, contact support immediately at [email protected].

6 Data Retention

okbets retains your personal data for as long as your account remains active and for a reasonable period after account closure, as required by applicable laws — particularly those relating to financial record-keeping and anti-money laundering obligations.

When data is no longer required for the purposes for which it was collected, and when legal retention periods have been met, it is deleted or anonymized in accordance with our internal data management procedures. KYC documents are retained for the minimum period required by applicable regulatory requirements.

If you close your account, you may request deletion of your personal data. Note that certain data may be retained beyond closure where required by law — for example, transaction records for AML compliance purposes.

7 Cookies and Tracking Technologies

The okbets platform uses cookies and similar technologies to support the operation of the website and mobile app. These technologies are used for the following purposes:

• Session management: Keeping you logged in while you navigate the Platform.
• Security: Detecting unusual activity and helping to protect against unauthorized access.
• Platform analytics: Understanding how players use the Platform so we can improve the experience. This data is aggregated and not linked back to individual identities for analytics purposes.
• Preference storage: Remembering settings you've applied, such as preferred language or display options.

You can manage cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the Platform — for example, session cookies are required for login to work properly. The Platform does not use third-party advertising cookies.

8 Your Data Rights

As a registered player, you have the following rights regarding your personal data held by okbets:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion: You can request that we delete your personal data, subject to any legal retention requirements.
• Right to object: You can object to the processing of your personal data for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.

To exercise any of these rights, contact our support team at [email protected]. We will respond to data rights requests within a reasonable timeframe. Some requests may require us to verify your identity before we can act on them.

9 Minors and Age Verification

The okbets Platform is strictly for players aged 21 and above. We do not knowingly collect personal information from individuals under 21. The KYC verification process is specifically designed to confirm that every registered player meets this requirement before they can make deposits or place bets.

If we become aware that personal data has been collected from a person under 21 without appropriate consent, we will take steps to delete that information and close the associated account promptly.

10 Changes to This Policy

okbets may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When material changes are made, the "Last Updated" date will be revised and, where appropriate, registered players will be notified through the Platform or by email.

We encourage you to review this policy periodically. Questions about this Privacy Policy or how your data is handled can be sent to [email protected].